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Secretarial Essentials

The Essentials series is a training programme for the Microsoft® Office applications designed to help you manage your everyday tasks. We have picked out the key lessons that we believe will give you the knowledge and power to realise your potential.

Based on our methodology and training design, you will no longer have to spend a day out of the business to learn these new techniques. You will simply attend each of the lessons at your business address on a date a time to suit you.

And the best part is that with each lesson averaging just one hour in length, you have the advantage of being able to go back to what you do best and immediately put into practice what you have just learnt.



As a secretary, you're bound to be juggling a dozen things at once - managing your time (and other people's), working with corporate documentation, liaising with any number of people and supporting the team. Make Microsoft® Office the secret of your success by helping you manage your everyday tasks.

Manage your time effectively
Ensure all of those important tasks and meetings don't get forgotton.>>

  • We all have tasks to perform as part of our daily routine, but how about we manage those tasks more effectively? Outlook tasks will track your work-related errands all the way through to completion. You can even assign your tasks for someone else to complete!

  • For every meeting you have to organise, keeping track of all those appointments can be a huge task in itself. Wouldn't it be great if you could quickly and easily track and automate all those meeting appointments? Using Outlook meeting manager will help save you time.

Helping you to become more productive
Save time and get to grips with tools that will help you become more productive. >>

  • Wouldn't it be good if certain emails found their way into their own folder without you having to sift through them, or even organise you Inbox by colour and importance to help you find what you want immediately. Outlook has a variety of tools that can help you to clear out the rubbish and get organised.

  • Are all those messages in your inbox intimidating you? Why not lighten the load by creating rules to organise your mail, you can even control all that Junk-email and get rid of it before it gets to you.

  • What about all those tasks that you perform repeatedly? You can have Word do it for you with a macro.

Keep track of all those changes
With different document versions flying around and the need to review documents, stay in control and don't loose sight of the changes.
>>

  • Why not stay on top of your amendments by making the most of the reviewing tools in Microsoft® Word and Microsoft® Excel? Any changes that are made will be clearly marked and once the review cycle is done all you do is merge the suggested changes and you have a single document to work from.

Get a response to your Email
Make it easy for people to respond to your emails.>>

  • Help your colleagues to respond to your email using flagged messages, reminders and voting buttons. Outlook does the hard work so they don't have to!

Document formatting made easy
Save yourself time on formatting documents.>>

  • Grab hold of all of the tools and techniques that make editing documents in Word and Excel quick and easy. Learn al of the shortcuts and quicker ways of working to help you become more effective in document formatting.

If these Essentials don't quiet fit in with your job function and you would like to create your own training programme, then why not take a look at our Pick And Mix solution, giving you the opportunity to select the lessons that are right for you.

Or let us do it for you with a SAPR (Skills And Productivity Review) to ensure you get the most from your time spent training.


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